How outsourcing your IT support can save you money


Did you know, the average business spends almost 12 percent of their IT budget on outsourcing support? The most popularly sought-after service is IT security, with 48 percent of respondents expecting to increase the amount of security work they outsource.


With more and more businesses realising the importance of digital transformation and IT security that also meet client requirements, organisations are embracing outsourced IT support to innovate their business. But, that’s not all an outsourced IT provider can offer.

Did you also know that outsourcing IT support can save you money down the line, too?

In this blog post, we’ll talk you through four areas where outsourcing can cut your costs, whilst staying productive and secure.

common IT support questions and solutions


1. Watertight, cost-effective security

The average long-term cost of a disruptive cyber security breach in 2019 is £4,180. This is up from £2,450 in 2017, showing a considerable 41% increase over the last two years.

If you aren’t equipped to deal with cyberattacks or other threats, the chances are you’ll end up pouring your hard-earned money down the drain.

By investing in expert, round-the-clock IT support, you can ensure your creative business is in better stead when dealing with malicious threats, helping you to reduce the cost of putting out fires. And, if you do face any disruption along the way, the right provider will ensure your business is up-and-running fast.


2. Streamline processes

Do you have trouble deciding what tech solutions are right for your creative business? There are so many software’s and tools available, it can be hard to know which is best for you.

Yet, choosing the right tools is vital to any creative business. After all, getting it wrong can lead to inefficient processes which, in turn, leads to reduced productivity and increased costs.

Forty-three percent of businesses value the dedicated expertise that comes with MSP outsourcing.

This is because they provide specialists who understand how technology can align with your business goals. Allowing you to simplify the ways in which you manage budgets, company targets, and existing infrastructure, saving you time and money.


3. Reduce salary expense

On average, it costs a business between one and three percent of their annual revenue to get a single new hire up to speed. Not to mention that recruitment costs could be upwards of £3,000 per new employee.

Total this up with the annual salary of an IT support staff member, and your creative business could be spending tens of thousands each year.

By outsourcing a reliable managed service provider, you will gain access to additional experts who can add to your skills. This means you can provide extra resources to your creative team, maintain peace of mind and save money.


4. All-inclusive IT training

Although security awareness is of the utmost importance, one-time cyber security training can cost your organisation an extortionate amount of money. In fact, for larger businesses, the cost of training each employee can amount to over £220,000 per year.

In addition to keeping you up to date with all relevant data compliance requirements, a good outsourced IT provider will offer annual cyber security awareness training in their packages, at an affordable rate, helping you to slash training costs.


Choosing the right IT support

As much as cutting costs and bettering your budget are important factors to weigh-up, they shouldn’t be your only considerations when outsourcing IT support.

Ideally, the right IT provider will put your organisation first, secure your assets and offer the best tailored solution for you.

If you’d like to learn more about the IT support Pensar provides, please don’t hesitate to get in touch. We’d love to hear from you!

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