We are probably living through the most challenging business time in living memory. According to the World Economic Forum, we’re in a recession that is unlikely to clear until late 2022.
Businesses are in survival mode; keep the lights on and employee morale up. Beyond those two goals, when you outsource IT there are a range of benefits that’ll help a business during the COVID era. Here are five of them.
1. Businesses outsource IT because:
it’ll save money
Every business wants to save money. And since we’re in the middle of such a deep recession, it’s top of many business owners' list. Businesses need help with cyber security, onboarding, IT training, optimising their current processes, and more. This can typically be done more cost-effectively when you outsource IT than when done by an in-house team. Click here to learn how.
2. Businesses outsource IT because:
it’ll help them remain adaptable
When the first lockdown happened at the beginning of the year, businesses relied heavily on their IT support to help them adapt. Whilst businesses are no doubt working from home already, there will still be a range of challenges to adapt to which are best tackled via IT outsourcing.
Large scale lockdowns mean companywide shifts to and from the office. Something tech will need to keep up with. Adapting, for many businesses, will mean a shakeup of personnel. This means a chopping and changing of users and user accounts. Unlike with many in-house solutions, this can be done in a flash when you outsource IT. Some businesses may even have to pivot their entire model as a survival mechanism. Again, a large challenge is often handled best by outsourced IT specialists.
3. Businesses outsource IT because:
we’re all working remotely
In the UK, it’s safe to say that most businesses that can work remotely, probably will be doing so until at least the spring of 2021. Outsource IT to adapt and make the most out of this tricky situation. For example, outsourced IT providers are geared up to effectively deliver the onboarding process seamlessly. New recruits can have the necessary tech delivered to them by a dedicated provider that’s used to doing so remotely. Plus, you can keep to government guidelines when you outsource IT by keeping people out of the office.
4. Businesses outsource IT because:
cyber crime is up
A sad reality is that cyber crime has risen sharply due to COVID which has been exacerbated by the use of less cyber secure work-from-home methods. Outsource your IT to ensure that your business cyber security is in the safe hands of specialists who focus on this day in day out. Things like cyber security awareness training and backup and disaster recovery can help mitigate risks.
5. Businesses outsource IT because:
they can focus on satisfying their customers
As mentioned, many businesses are in survival mode. To keep their businesses going, they need to keep their current customers, at all costs. This means doubling down on great customer service and going above and beyond the call of duty. If a business can outsource IT, that’s one less thing for them to worry about. This leaves more resources free to spend on keeping their customers.
When it comes to IT outsourcing, the pros remain strong during, and more importantly, post COVID. Life and business will return to normal. And when it does, there are considerable opportunities to be taken advantage of.