Why small businesses are embracing IT managed services

14 April 2016 by Mark Williams

The number of small and midsize businesses (SMBs) outsourcing their IT management to a third party is set to increase over the next three years. The global managed services market is predicted to grow to $193B by 2019, according to a CompTIA report.

So why are so many SMBs taking to IT managed services, and should your business be following suit? Here are some of the key reasons why SMBs are making the switch.

Security

Almost three quarters of small businesses experienced a data breach in 2015. That’s an increase of 14 percent on the previous year, which shows that cybercriminals are not only targeting more small businesses, but also they’re getting better at breaking in.

Of the small companies CompTIA surveyed, 38 percent said they moved to a forward-thinking IT solution provider to enhance their security. No one thinks that a breach will happen to them, but it’s exactly that kind of thinking that puts businesses at risk.

Maintenance

Almost a third of SMBs prefer to have an IT managed services provider handling maintenance issues. Many small businesses rely on a single IT person. This person has to handle all company requests, do continual maintenance and deal with major IT crises.

Even one system breaking can halt your company’s operations until it’s fixed. If your IT person is off sick or busy solving another important problem, what can you do? Nothing.

Innovation and reliability

Tech companies aside, a lot of small businesses are made up of individuals whose talents aren’t in IT. Technology advances far too fast for you to keep up with all the latest and still do your day job.

You want the best for your business, but researching what technology will get you there requires more time than you can give. That’s why many business owners see improving IT efficiency as their main reason for choosing a managed service provider.

Should you embrace IT managed services?

The question you need to be asking yourself is can you run a successful business and also guarantee stable IT services and secure data storage?

If the answer is no, then it’s time to look for a suitable managed service provider that can help your business stay secure and ahead of the competition. For advice on how to find the right business technology partner for you, download our free guide.

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