Communication is the key that can either make or break your client relationships. Get it right, and you’ll have happy customers who will evangelise your business. Get it wrong, and your business could receive a lasting, bad reputation.If you can’t afford to lose favour with your ...
Author: Mark Williams
The best anti-ransomware software to protect your business
It feels like ransomware is an ever-present spectre in the world of cyber security. In recent years, there has been a rise in small and medium businesses falling victim to such attacks. The problem has grown so much that 43 percent of UK businesses suffered an attack in the last ...
3 stories about ransomware attacks that will blow your mind
In 2017, there were 184 million ransomware attacks worldwide. Although this is less than the 638 million incidents in 2016, it’s clear that ransomware is still thriving. In fact, cyber criminals are becoming more prevalent, more sophisticated and much more clever.But, what do these attacks actually look like? And what are ...
How poor internal communications affects your business
In the modern world, communication is key. We live in a time of endless communication, unrestricted by borders. Anyone can develop both personal and professional relationships across the globe. In fact, talking to someone at the other side of the world has become so commonplace it’s not even ...
10 statistics that show why training is key to good data protection
When it comes to cybersecurity, having the right technology, policies and a proactive IT strategy are a good start. But effective and regular employee training and awareness programmes are the real key to preventing common threats from crippling your business.Check out our infographic below: 10 statistics that prove why ...
What is Managed Services, and what do Managed Service Providers do?
Somewhere out of the blue, ‘computer consultants’ and IT professionals the world over started calling themselves ‘managed service providers,’ or ‘MSPs’ for short. Managed Services are now offered all over the world, but what does this term mean exactly? And are all Managed Services the same?We talked to ...
How much should a small business spend on IT?
Although life is full of surprises, there are a few universal truths. One of them, just as sure as the sun rises in the east, is that people don’t like spending money – especially if they get little in return.But in the business world, there is one thing that ...
To upgrade your IT, or not to upgrade? That is the question
The world of IT is one of progress. Indeed, it seems like less and less time is passing before a new ‘revolutionary’ piece of kit comes out that aims to ‘change the game’ for everyone.Sometimes this is true; new tech comes out and it’s a game-changer that ...
6 places to get definitive answers to your lingering GDPR questions
We’re on the home run with GDPR now, but many businesses still have uncertainties and questions. Here’s our list of the best places to get answers. GDPR was a hot topic in 2017 to say the least. It’s a great thing for businesses and consumers alike. But ...
Ask an expert: how often should our IT policies be reviewed and updated?
Your IT policies are not like rotisserie ovens; you can’t just ‘set and forget’ them. But how often should you review and update them? Here’s our recommendation.Ring in the bells and review your IT policiesIn general, we recommend reviewing all your IT policies at least ...
5 ways setting up an office in the UK is different to in the USA
Besides the humour, the food portions and the slang, it’s easy to think there really isn’t much difference between the US and the UK. We drive on the other side of the road here, but our culture is roughly the same, right?Well, if you’re making ...
Ask an expert: why is my computer so slow?
Computers, like people, age with time. They slow down, accumulate ‘junk’ and even get viruses. Here’s a few reasons why your computer may be running slow – and what you can do to fix it.The main reason computers get slow (or sluggish) is because people don’t always ...
4 ways to improve communication with your clients and customers