Ashley – Finance Director – Design company
A great IT company is not one that is visible and constantly tinkers, but one that has installed robust systems with disaster recovery solutions in place so that when a major problem stikes a catastrophe is avoided. Pensar is one such company. When we had a burglary and 66% of our machines were stolen, Pensar got all our key personnel back up and running within an hour of the replacement equipment arriving from Apple. The remainder of the workforce was working normally by lunch time on the same day. When the Coronavirus pandemic struck and we had to go into lockdown, the systems that Pensar had put in place meant that the move from office to home resulted in just 1 hour of downtime and 100% staff working by the start of the next day.