Microsoft 365 (formerly Office 365) has two perfectly decent survey solutions. Microsoft Forms is the main contender compared to Survey Monkey – and the one we’ll be focusing on. Microsoft 365 also offers a survey app within SharePoint Online which is more complex and probably overkill for the typical user. But that’s why we have Microsoft Forms.
Either way, forms and surveys are an unavoidable part of capturing business information and visualising it. Both about your audience and internally.
What's great about Microsoft Forms
Quickly creating forms and collecting survey responses is as simple as you’d want it to be. But Microsoft Forms has gone one step further with a number of great features to enhance its efficiency and experience.
Firstly, there are two creation methods. One is your traditional form, the other a quiz. When creating a quiz, you can assign a certain number of points to each question. Also, Forms works on any web browser - no app download required – and it can suggest question templates by sensing your chosen topic.
Sharing options are equally neat. You can share it as a link or as a QR code. You can even share it as a template so that anyone with the link can copy and edit it should you permit them.
When it comes to viewing results the responses tab not only lets you see the answers for each respondent but the time it took to give their answers. This can also be viewed in an Excel spreadsheet if you need a closer, more detailed look.
Microsoft Forms vs Survey Monkey: A breakdown
The two are pretty similar. And below there’s a comparison table for those who think more visually. Both are GDPR compliant. Both user interfaces are simple and friendly - so which you prefer may well be down to preference.
Both have great design options. However, Survey Monkey will most likely offer you a bit more on this front. Both allow for basic colour and background editing. Survey Monkey, though offers extra layout options with scope for head and footer design. As you’d imagine, Microsoft Forms makes connecting survey data with SharePoint and other 365 tools seamless. It also connects with Microsoft Flow (recently re-branded to Microsoft Power Automate).
Survey Monkey can integrate with Microsoft 365 to some extent. It will let you create and share surveys within Microsoft’s OneDrive. It will even allow for interactive previews inside Microsoft Teams. But it won’t connect to Flow no matter how politely you ask it. This will no doubt put off certain power users.
There may be aspects of Survey Monkey which some users prefer. But as we’ve seen above, they’re negligible when you’re already paying for a perfectly good, if not better alternative.
Microsoft Forms has everything your business needs to capture and visualise survey data - and what's more it's free with most 365 subscriptions. So unless you’re chasing a tricky conversation with the finance department, you can give Survey Monkey a pass.