No matter whether you’re a small business or a large enterprise, turning to remote IT support services for your support needs often makes a lot of sense. This is especially true if your organisation has:A mobile workforce and a bring your own device (BYOD) policy in place;...

 This is part four of a series of blog posts giving marketing agencies quick, helpful advice so they can overcome some of the most common technology problems they face. We’ve been working with marketing agencies since day one, so we have a few hacks up our sleeves to ...

 Ten years ago, even some security experts hadn’t heard of ransomware. Today it’s an epidemic. Datto’s ransomware infographic shows just how many businesses are coming under threat.Businesses big and small are being targeted therefore your organisation can no longer afford to remain in the dark ...

 Over the next few months we’ll be running a series of blog posts giving marketing agencies quick, helpful advice so they can overcome some of the most common technology problems they face. We’ve been working with marketing agencies since day one, so we know the kind of ...

 How would your business respond if you got a virus? Far too many businesses wait until they’ve already suffered a cyber attack to think about that question. By then, the damage is already done: when a virus hits your systems, every second counts.Being small is no excuse ...

 When you work by the hour you need to use your time wisely. Making the most of your time isn’t easy, but tracking how you spend it can help you become more efficient and productive. However you want to measure your time, there’s an app for that:1. ...

 Need IT support for your business? Can’t decide between hiring an in-house manager or an external support partner?Read on, learn the advantages of each, and you’ll be able to make the right decision between in-house or outsourced IT support that suits your small business needs.In-house...

 Free antivirus: the best of both worlds right? Full protection; zero cost.Not quite; free antivirus programs are missing vital aspects of protection you need.Incomplete protection. None of the popular free antivirus programs offer complete protection. If there is a premium model available, aspects of that premium service ...

 As mobiles have evolved beyond basic communication tools, they have become more exposed to risk.With 4G data access and a smartphone we can access email, check in on projects and effectively do our jobs from wherever we are. But this means your company data leaves the confines of ...

 This article on the key legal issues with IT contracts was written by Simon Halberstam, head of technology law at Hill Hofstetter. As a techlaw dinosaur, I have acted for thousands of tech providers and procurers. Most people are blasé or, to put it kindly, uninformed about the legal ...

 If there’s one thing we all know about IT, it’s that it’s never perfect. Your team will always have a stream of issues and problems that need resolving. That’s why you have IT support, right?But not all IT support relationships are created equal.The ...

 When the workload is piling up, and you’re confronted with a mountain of urgent tasks, delegation is the only answer.You might find it tricky to hand over the reins – especially if you’re the founder of your business – but all good managers know that delegation is an ...