You might think the whole point of having an IT partner is to prevent you from having to think about IT yourself. Wrong. That’s simply a wasted opportunity.
A good IT partner will monitor your IT and act as a point of contact for any problems or glitches, but a great IT partner: they should be a business ally, actively helping you to strategise and deliver the technology that will help your business grow.
This partnership is only possible, however, with effective communication.
Your team will be coming across new software and processes on a daily basis, so how should they share and discuss the ones they think could benefit the business?
By creating an IT requests process for your team and IT partner, you can help them to cooperate effectively and create a productive forum for generating a relevant and productive IT strategy.
With your team and your IT partner working together to find the best systems for your business, it should be easy for you to implement the kind of technology that keeps your employees happy and helps your business grow.