In product development it’s a well-known fact that involving customers in the design phase boosts consumer satisfaction. Knowing and understanding the customer’s needs is key to creating a good product.
The same goes for managing technology in the workplace. When you consider your IT infrastructure, introduce new software or change tools, you should listen to your employees and ask for their input in the process. Here’s why:
Canon recently launched a new program to create a ‘high performance’ workplace based on collaboration among employees and company leadership. The program is a response to a recent study that showed only half of the company’s employees feel they have access to the latest technology.
Listening to employees’ concerns is proving to be a productive strategy as ‘involved employees share in the responsibility to deliver strong results,’ says Director of Canon Oceania HR and communications, Approaching technology as a team in the workplace improves employee engagement, and it helps to create a working environment that is productive, efficient and comfortable.
The next time you consider introducing new tools and solutions in your workplace, listen to your employees and involve them in the process. You’ll save time, money and end up making a more informed, more productive decision.